If you are a Winter Garden Utility customer who is experiencing a financial emergency and in need of assistance, please use the following options:

• Call United Way 2-1-1     
• Text your ZIP Code to 898-211 
• Chat with a United Way 2-1-1 representative by accessing HFUW.org/chat
• Start the process online by going to HFUW.org/utilities

 A household can receive a maximum benefit of $650 in a one-year period. This program was created specifically for those customers experiencing a temporary financial hardship as a result of an emergency, not for customers with chronic or long-term financial needs.